Return to honestbee
I need to make changes to my order
I want to cancel my grocery order
I want to reschedule my grocery delivery
I want to change my delivery address
I want to edit my grocery order
I missed my grocery delivery and wish to reschedule
There are issues with my order
My grocery bill is incorrect
My delivery is late
There are missing items with my grocery order
I am not satisfied with my grocery order
My order is canceled without my consent
I have not received my grocery order confirmation or final receipt
About honestbee Grocery
What is honestbee?
How is honestbee different from other online grocery stores?
Is honestbee available in my area?
How do I start shopping?
How should I enter my address?
What stores can I shop from?
Where does my honestbee order come from?
How do I leave instructions for my concierge shopper?
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Pricing & Fees
I want to know if I am paying same price as in-store?
How much does delivery cost?
What is the shopping fee?
Is the concierge fee included in the minimum spend amount?
How is price calculated for items sold by weight?
Payment & Refund
What payment methods does honestbee accept?
How does honestbee process payments?
Can I change my credit/debit card after I have placed an order?
How does honestbee refund charges for out of stock items?
How long will my refund take?
Why is there a screen asking for a password during the checkout process?
Who delivers my groceries?
What can I do if my honestbee delivery is late?
What if I am not at home to receive my order?
Can I change my delivery time slot?
How far in advance can my delivery be?
What are honestbee’s delivery hours?
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Feedback & Contact
I would like to give a feedback
I want to get in touch with customer service team now
honestbee Referral Program
How does honestbee’s referral program work?
Partnership and working with honestbee
How can I join honestbee as a partner merchant?
How can I know more about working at honestbee?
I need help with my account
Help! I’ve forgotten my password
How do I change my credit card or password?
How do I add or change my delivery address?
How do I change my email address?
Is my information secure with honestbee?
My cart is locked. What do I do?