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How does honestbee process payments?

Our checkout and payment processes are always done using a secure server connection. We use Transport Security Layer (TLS) with 128 bit encryption, the industry standard in secure server protection. Card data is never saved by us and is always transmitted securely to a PCI certified payment service provider to process the payment.

When you check out, your payment will be deducted after you’ve confirmed your order. Refunds and other sale will be adjusted once your order has been delivered upon substitutes and out of stock items, as applicable.

The process of refund itself may takes time up to 21 business days.

And if you placed an order using Cash on Delivery, you will get a temporary amount of your transaction and it will be informed by our Team about any changes upon its transaction. And regarding to the final transaction, you shall to get notify by our Courier during the delivery.

After we have delivered your order, you’ll receive a final receipt email containing your:

  • Order number
  • Substitute or out of stock items
  • Final order total
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